GET PAID IN 4 SIMPLE STEPS

Get a Quote:  Start by selecting your phone's make, model, storage and condition. Our easy online tool will provide an instant quote based on your device's details.

Accept the Offer: Review the quote, and if you're satisfied and accept our offer, you can then proceed to create an account or checkout as a guest.

Shipping Your Device: We offer free shipping! Simply write in our reply paid address (which will be given to you once you have placed the order) and post your device, we will pay for the shipping once we receive it. We make it hassle-free, shipping is on us!

Get Paid:  Once we receive your device, our expert technicians will assess its condition and once your device passes inspection we'll send you the payment via your preferred method—choose from bank transfer, PayPal, or PAYID.

Need assistance? Our customer support team is here to help every step of the way.

• 1300-099-064
• support@phonetornado.com
• PO BOX 3454 Rouse Hill NSW 2155

Does your device have any security access locks?

Almost every modern device comes with a security access lock of some sort. Android devices have Google Activation locks, Apple devices have iCloud locks etc. Be sure to sign out from all accounts and remove all locks (if applicable to your device) before shipping to us.

Be advised that:

• We do not buy devices that have been reported lost or stolen. We will report such devices received to law enforcement.
• We do not buy devices that are not paid off or under financial contracts.
• We do not buy devices with password locks, activation and/or icloud locks.
• You will be responsible for the return shipping payment if you send us a device described in (1) and (2) above.